Refund policy
Sticker Mania — Return & Refund Policy
All sales are final.
At Sticker Mania, every order is printed on demand and made to order. We do not hold stock — your bags are printed specifically for you at the time your order is placed. Because custom-printed packaging cannot be resold or repurposed, Sticker Mania does not offer refunds, returns, exchanges, or cancellations once an order has been placed.
Made to Order
All of our sticker bags — both our pre-made designs and fully custom orders — are printed to order. Nothing is pre-stocked. Printing begins as your order comes in.
You Receive Exactly What You Select
Your order is produced precisely as it is entered at checkout. This includes, but is not limited to:
- Logo vs. no logo — if you select no logo, no logo is added; if you add your logo, your logo is applied.
- Single-sided vs. double-sided — you receive the print option you select for each item (front only, or front and back).
- Design and quantity — you receive the exact designs and quantities selected.
When ordering multiple designs from a collection, each item is produced according to how it was set at checkout. For example, if eight items are set to double-sided and two are set to single-sided, all ten are printed that way — even if a different mix was intended. We produce what is submitted, not what may have been intended.
Review Before You Check Out
It is the customer's responsibility to carefully review every detail of the order before completing checkout, including design selections, logo choice and placement, single- or double-sided options, quantities, and any custom artwork or text.
Completing checkout confirms that your order is correct and that you agree to this policy. Once your order is placed, you are committed to it.
Minimum Order
A minimum of 32 units applies per order. You may mix and match different designs to reach the 32-unit minimum. Per-unit pricing decreases as quantity increases.
Cancellations & Changes
Because production may begin immediately after checkout, orders cannot be modified or cancelled once placed.
Damaged or Defective Orders
If your order arrives damaged in transit, or contains a verified production error on our part (a misprint that does not match the order as submitted), contact Sticker Mania within 7 days of delivery with clear photos. If we confirm the issue is a production or shipping fault on our end, we will reprint and replace the affected items at no cost to you.
This does not apply to selections made by the customer at checkout (including logo, sided-ness, design, or quantity choices), which are final as described above.
By placing an order with Sticker Mania, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.